Cases API updated

We’ve added the ability to create, update, and delete self-managed cases. You can now modify fields such as case status, severity, case summary, and more.

There are a couple of minor but noteworthy changes to the API since the last release:

• The following case status values are no longer returned in the case object: closed, inProgres, inReview, takingAction, triage, and waitingOnClient. Each of these has been folded into one of the existing values: new, investigating, onHold, actionRequired, and resolved.
• In the createdBy and assignee fields of a case object, we no longer return id and type; only the name attribute is set.

See more details in the Cases API Guide.